GENERAL CANCELLATION POLICIES
Below are our general cancellation policies. Please note, different policies might apply to your booking. Please refer to your booking confirmation for further details.
For individual bookings of less than 3 rooms, and bookings not considered a group, the following cancellation policy applies:
If cancelled up to 31 days before arrival deposit will be refunded 100%.
If cancelled less than 31 days before arrival, or in case of a no-show, no refund.
Our Non-Refundable (NR) Rates are discounted rates and are made with the condition that they are completely non-refundable. Bookings with our NR Rates cannot be modified or cancelled free of charge, and no refunds will be made. If you cancel the booking, or if you are a no-show, you will still be charged the full amount of your booking.
For bookings of more than 3 rooms our group cancellation policy will apply. If your group booking comes with a NR rate the below cancellation policy will not apply.
If cancelled at least 51 days before arrival no cancellation fee will be charged.
If cancelled between 31-51 days before arrival date a 25% cancellation fee applies
If cancelled between 14-31 days before arrival date a 50% cancellation fee applies
If cancelled within 14 days before arrival date a 100% cancellation fee applies.